Business Marketing is the marketing of goods and services to individuals or organizations for purposes other than personal consumption.
As you can see, Modells is a reseller of a Mets Product, I just don't understand how they can make any money off of it when they are selling it 60 dollars off of the original price.
Thursday, December 1, 2011
Friday, November 25, 2011
Segmenting and Targeting Markets
Gender Segmentation
One of the most impressive features of the MLB target market audience is that gender representation is almost equal. Few professional sports organizations can make that claim about their fan base. Among those who rate themselves as avid fans, Scarborough Sports Marketing finds that 65 percent are male and 35 percent are female. When looking at the big-picture fan base representation for the MLB, the research outfit finds that 57 percent of fans are male and 43 percent are female. With the percentage of female fan base interest steadily increasing, the MLB is expanding its marketing efforts to appeal to females in the hopes of closing the percentage gap between the two fan base gender groups.
Although this shows that almost as much women go to games as men, it is very clear that MLB franchises are more likely to target men as their target market, because men are usually the ones that buy tickets and other products.
Thursday, November 17, 2011
What are the Mets doing for the Hollidays?
Mets 2011 Holiday Food Drive
Community Holiday Food Drive
Mets 2011 Holiday Food Drive
The Mets and Goya will host their inaugural Holiday Food Drive at Citi Field on Thursday, November 17 from 9:00 a.m. - 5:00 p.m. in Parking Lot G on 126th Street off of Roosevelt Avenue. Fans who donate 10 or more items of nonperishable nutritious food will receive a voucher for two tickets to a 2012 Mets game in April at Citi Field and 15% off regularly priced merchandise at the Mets Team Store, redeemable that day only (Season Tickets Holder will receive 20% off). Look for the City Harvest truck in Lot G outside the Mets Team Store entrance.
Most Needed Donations:
Canned fruit
Canned vegetables
Peanut butter (plastic jars)
Mac and cheese (packaged)
Hot and cold cereal (packaged, family size)
Developing and Managing Products
Thursday, November 10, 2011
Integrated Marketing Communications
Promotion
These "Amazin' Mets Perks" are used to encourage fans and to remind them why they should buy season tickets. The Mets do a good job of showing the perks in-game, which will give the casual fan a reason to buy season tickets. A lot of people will do pretty much anything to get to meet players, so buying season tickets will give them that opportunity. Thus, increasing season tickets sales.
These "Amazin' Mets Perks" are used to encourage fans and to remind them why they should buy season tickets. The Mets do a good job of showing the perks in-game, which will give the casual fan a reason to buy season tickets. A lot of people will do pretty much anything to get to meet players, so buying season tickets will give them that opportunity. Thus, increasing season tickets sales.
Thursday, November 3, 2011
Product Concepts
Unsought Product-
NEW YORK -- The Mets announced Wednesday that they will expand Citi Field's Fanwalk next season to include new engraved bricks along the first- and third-base sides of the stadium. The new sections will celebrate the Mets' 50th anniversary in 2012, giving fans an opportunity "to recognize their families, friends and favorite Mets memories since the franchise first began play in 1962."
NEW YORK -- The Mets announced Wednesday that they will expand Citi Field's Fanwalk next season to include new engraved bricks along the first- and third-base sides of the stadium. The new sections will celebrate the Mets' 50th anniversary in 2012, giving fans an opportunity "to recognize their families, friends and favorite Mets memories since the franchise first began play in 1962."
Bricks are currently on sale at Mets.com/Fanwalk.
Prior to Citi Field's opening in 2009, the Mets sold out the first section of Fanwalk directly outside the Jackie Robinson Rotunda behind home plate. The team then extended the Fanwalk down the first- and third-base lines to commemorate great moments in Mets history, selling more than 24,000 bricks between the two phases.
Now, the Mets plan to extend their Fanwalk once again.
Bricks are available in three varieties, with different sizes and logo options ranging from $195-395. All purchases include a complimentary replica for home display, with Mets season-ticket holders receiving a 15-percent discount. A portion of each purchase is tax deductible, because the team plans to donate net proceeds to the Mets Foundation, which will in turn distribute the funds to area charities.
In the coming weeks, the Mets also plan to reveal their 50th anniversary logo, which they will include on the most expensive bricks, along with details of a season-long celebration at Citi Field.
Each proposed brick message is subject to team approval.
These bricks are an unsought product, due to the fact that a lot of people didn't know about until a couple of days ago when the Mets brought them back to the market and advertised them on their website. Me, being a Mets fan and a usual attendee in Citi Field, had noticed these brick outside the stadium, but never knew how they got there and what you needed to do to buy a brick. This shows that the Mets don't do a good enough job at Advertising these bricks. Advertising a product once every 3 years, is not good enough of an effort, when you are trying to sell a product.
These bricks are an unsought product, due to the fact that a lot of people didn't know about until a couple of days ago when the Mets brought them back to the market and advertised them on their website. Me, being a Mets fan and a usual attendee in Citi Field, had noticed these brick outside the stadium, but never knew how they got there and what you needed to do to buy a brick. This shows that the Mets don't do a good enough job at Advertising these bricks. Advertising a product once every 3 years, is not good enough of an effort, when you are trying to sell a product.
Thursday, October 27, 2011
Sales Promotion and Personal Selling
Blue Cap Day |
2011 Mets Promotions and Giveaways
- Mr. Met Bobblehead on Opening Day (April 8 )
- Winter Hat (April 9)
- Collectors Cup (May 6)
- Towel Day (May 27)
- Tote Bag (May 28)
- Dunkin Donuts Gift Card (June 2)
- Nathans Cap and Hotdog Eating Contest (June 4)
- Blue Cap Day (June 18)
- Ike Davis Bobblehead (July 19)
- Jose Reyes Banner & Fiesta Latina Night (August 5)
- Sports Bag (August 6)
- Drawstring Bag (August 21)
- Green T-Shirt (August 27)
- Mr. Met Dash (May 8, June 19, September 25
Friday, October 14, 2011
Consumer Decision Making (Late)
The following article shows the frustration of Mets fans about no being able to seat in the exact place they choose, leading to them not buying tickets :
If you’ve been watching Mets games regularly lately, you’ve been bombarded by a commercial that urges you to buy Mets tickets “directly from the source”, touting “better seats” and “lower prices”. It certainly seems fair to infer from this new campaign that many fans are skipping the Mets entirely and simply buying tickets from the resale market.
While some may say that is exactly what the Mets and other MLB teams deserve for turning Stubhub.com from competitor into licensed scalper, that obscures the larger problem here: the only reason Mets fans choose Stubhub over Mets.com is the ability to choose where to sit!
Ask a baseball fan about attending a baseball game, and the answer will usually include a place in the ballpark he or she likes to sit. For me, that is between home plate and first base. Others prefer between home and third, or a specific section, or out in the outfield, etc. Now, go to Mets.com and try to get tickets to a particular game in that area. No luck, right? Because on Mets.com, your only choice is to pick a price level.
Nobody says, “I enjoy watching a baseball game from $64 seats.”
So instead of the opportunity to pick your section, your exact row (and if you think that isn’t important, you’ve never been to a game with a pregnant woman in row 15 of the Promenade), even if you want an aisle seat.
At Mets.com, you get an arbitrarily-chosen “best available seat” for a particular price range. And if that range is taken, the program automatically takes you to the “best available seats” in the entire ballpark, which usually means seats that cost well over $100 per ticket. Thanks, Mets.com!
So why does Stubhub.com have this technology, and Mets.com doesn’t?
If you’ve been watching Mets games regularly lately, you’ve been bombarded by a commercial that urges you to buy Mets tickets “directly from the source”, touting “better seats” and “lower prices”. It certainly seems fair to infer from this new campaign that many fans are skipping the Mets entirely and simply buying tickets from the resale market.
While some may say that is exactly what the Mets and other MLB teams deserve for turning Stubhub.com from competitor into licensed scalper, that obscures the larger problem here: the only reason Mets fans choose Stubhub over Mets.com is the ability to choose where to sit!
Ask a baseball fan about attending a baseball game, and the answer will usually include a place in the ballpark he or she likes to sit. For me, that is between home plate and first base. Others prefer between home and third, or a specific section, or out in the outfield, etc. Now, go to Mets.com and try to get tickets to a particular game in that area. No luck, right? Because on Mets.com, your only choice is to pick a price level.
Nobody says, “I enjoy watching a baseball game from $64 seats.”
So instead of the opportunity to pick your section, your exact row (and if you think that isn’t important, you’ve never been to a game with a pregnant woman in row 15 of the Promenade), even if you want an aisle seat.
At Mets.com, you get an arbitrarily-chosen “best available seat” for a particular price range. And if that range is taken, the program automatically takes you to the “best available seats” in the entire ballpark, which usually means seats that cost well over $100 per ticket. Thanks, Mets.com!
So why does Stubhub.com have this technology, and Mets.com doesn’t?
Incidentally, if you think this is somehow unique to Stubhub… it isn’t.
If you go over to Phillies.com and buy tickets, you can click on any section in the stadium. If tickets are available there, you can purchase them. If not, tickets are provided that are closest to them.
And businesses far less profitable than the New York Mets offer this convenience as well. When I purchased tickets for an upcoming Boston Symphony Orchestra concert at Tanglewood, I was able to select the exact seat location I wanted. The same this was true at the Williamstown Theatre Festival, a summer stock company.
Why is it that the Mets can’t compete with the ticket convenience of its own ticket broker? Or a division rival? Or summer stock?
When I am elected the next General Manager of the Mets, a complete overhaul of the way fans are able to buy tickets will take place immediately. This is best for the fans, who can buy tickets without a markup, and best for the Mets, who will sell many more of their own tickets.
And to be sure, when someone suggests taking up valuable advertising time during Mets games trying to convince fans not to pay a premium no one wants to pay for tickets, I’ll make a simple suggestion:
Let’s make buying tickets a less frustrating experience for fans. LOGIC means that it is time for the 2011 Mets to sell tickets using 2011 technology.
Thursday, October 13, 2011
Advertising And Public Relations
The Mets, have really been advertising hard on their new ticket deals and prices, as shown below:
- NEW BENEFITS
- EARLY RENEWAL BENEFITS
- BENEFITS & SERVICES
- PAYMENT OPTIONS
- SEATING CHART2012 SCHEDULE
New Benefits for 2012
CLUB ACCESS
If you didn't have access in 2011, you do now! All Season Ticket Holders will have access to the Caesars Club, Acela Club and Promenade Club. Show your ticket at the door and enjoy the amenities each club has to offer.
EARLY RENEWAL INCENTIVES
Renew by November 7, 2011 and choose the package - FAMILY, BUSINESS or SUPER FAN - that's best for you.
CHAMPIONS CLUB
For those with Champions Club Season Tickets, enjoy the new all-inclusive food and beverage experience in the Champions Club. In addition to the option of a traditional entree with all the accompaniments, try the hot dog, slider and nacho stations, as well as a daily chef selection that includes carved meats, pasta or made-to-order omelets. Load up on peanuts, popcorn, cookies, ice cream sundaes and more. Fountain beverages and bottled water included. Full bar available on-site.
"SELECT-A-SEAT" EVENT
A unique opportunity for you to relocate or upgrade your seats in an interactive format with your dedicated Account Service Executive. Dates: November 17, 18 and 19.
MORE TICKETS AT LOWER PRICES
We want our Season Ticket Holders to have accces to the best seats in the house, so we have rescaled the ballpark to allow many of you the opportunity to upgrade your locations at no extra cost. No Season Ticket Holders will see an increase in their invoices.
Thursday, October 6, 2011
Retailing
The economic forces of supply and demand will have a direct impact on New York Mets ticket prices in 2012.
Team officials have abandoned their previous pricing strategy of four color-coded ticket levels based on the attractiveness of the opponent and the date of the game in favor of what is known as "dynamic pricing."
In essence, the same seat at Citi Field could have a different price for each of the 81 home games. And for any individual game, that seat's price now can fluctuate daily, based on how much demand there is for the upcoming game.
When it becomes apparent that San Francisco Giants ace Tim Lincecum is lining up to face Johan Santana, creating more demand, the ticket price would move upward.
Should the Philadelphia Phillies, seemingly an attractive opponent, limp into Citi Field late next season in last place with projected demand to see the game not materializing, the ticket price will be adjusted downward.
Under the old system, for instance, the Sept. 24, 2011 game against the Phillies was labeled "premium" or silver level. The price was set at the beginning of the year when tickets went on sale and was not adjustable.
"We have a sense going in that an early or a late midweek game isn't as desirable as a summer weekend game -- peak vs. off-peak, so to speak -- and the reality is as you get into the season things happen," said Dave Howard, Mets executive vice president for business operations. "Sometimes marketplaces will tell you that you probably should reduce this price even further, or you probably can raise the price here because the demand is very high because you have a key pitching matchup in a critical game. It just allows us to make real-time adjustments based on those factors."
Obviously, this allows the Mets to adjust tickets downward late in the 2012 season if the team is struggling and demand falls off. That way, fans interested in attending the game would still be enticed to buy the ticket from the Mets rather than go to the secondary marketplace such as an online ticket site -- where existing ticketholders may be dumping their tickets at prices lower than they originally paid.
According to Mets officials, the Arizona Diamondbacks, Chicago White Sox, Oakland Athletics, San Francisco Giants and St. Louis Cardinals already have used the dynamic pricing system. NBA and NHL teams also use that pricing system.
Howard said the Mets will take their cue in adjusting prices from several factors, including what tickets are selling for online from other outlets -- the so-called secondary market.
"The secondary market is pricing tickets differently and our prices have been static," Howard said. "We haven't been able to adjust them. Now we'll be able to adjust them as well. So that's one of the factors we'll look at -- to see what's going on there -- and a number of other factors. A key pitching matchup in a critical game would be a perfect example of where demand will pick up and that will be reflected in the price."
Unlike the secondary market -- where $5 might have bought you a seat for a late-season game this past year as the team struggled -- there will be a floor to the Mets' downward pricing adjustments. No one will be able to buy a single-game ticket from the team for lower than what season-ticket holders paid for a comparable seat.
"Season-ticket holders will be protected," Mets senior vice president David Newman said.
Howard said fans should respond positively to the pricing system.
"If they're more value-driven, they should be able to get more value," Howard said. "And if they're looking for a premium game, they might want to anticipate that early and get it before potentially the price rises."
Single-game tickets go on sale in March.
Howard said prices will, on average, be set lower than 2011 levels at the start, before market forces take over.
The Mets said the price of 80 percent of seats in season plans will be cut by at least five percent, including 57 percent that will be reduced by at least 10 percent. Thirty-five percent of seats will be lowered by at least 20 percent, including 18 percent that will drop by at least 30 percent. The biggest cuts are in the Ceasars Club and Promenade.
All season-ticket holders will be given access to the Caesars Club, Acela Club and Promenade Club.
In addition, the Champions Club, one level above field level, will become a members-only area where the ticket price includes food and nonalcoholic drinks -- much like the Legends Suite seats at new Yankee Stadium across town.
Home attendance dropped 8.1 percent from 2010-11 at Citi Field. The team drew 2.35 million spectators, its lowest attendance since 2004.
Thursday, September 29, 2011
Global Vision (Los Mets)
The New York Mets have recently been know for their International signings. Coming into the 2011, The Mets have players from seven different countries and territories outside the United States: Canada, the Dominican Republic, Japan, Mexico, Panama, Puerto Rico and Venezuela. By signing these International Players, The Mets automatically become favorites outside of the United States. For example, In the Dominican Republic, The Mets are big for having Jose Reyes, one of the most electrifying players in the Major League who also won the 1st batting title in Mets History. They were also big by Signing Pedro Martinez, who is no longer with the team, in 2005. Martinez, being a national hero in Dominican Republic attracted many Dominican who cheered for him while he was with the Red Sox. They also had other Stars who were from other countries. Carlos Beltran, Carlos Delgado, both who are Puerto Rican helped the Mets reached the 2006 NLCS. The Mets have many times been called "Los Mets", Due to the Latin presence in the team. By signing all these international players, The Mets have a competitive advantage over other teams. They will have an easier time selling their Jerseys and Caps, simply because fans will cheer for their national players, who represents them in the MLB.
Thursday, September 22, 2011
The Market Environment
The New York Mets is one of the most lucrative franchises in the MLB. It has an established fan base that generates substantial revenue for the team each year. Financial success across for the team is dependent on successful marketing campaigns directed toward key target audiences: people of specific ages, genders, ethnicities, income levels and household compositions.
Age
- The Mets directs marketing and promotional efforts toward the 18- to 49-year-old age range. According to Scarborough Sports Marketing, this age range accounts for approximately 59 percent of the entire Mets target market fan base. Within this age range, Scarborough Sports Marketing finds that 63 percent report holding a very high interest in baseball. A person with this degree of interest is classified as an avid fan.
Gender
- One of the most impressive features of the Mets target market audience is that gender representation is almost equal. Few professional sports organizations can make that claim about their fan base. Among those who rate themselves as avid fans, Scarborough Sports Marketing finds that 65 percent are male and 35 percent are female. When looking at the big-picture fan base representation for the Mets, the research outfit finds that 57 percent of fans are male and 43 percent are female. With the percentage of female fan base interest steadily increasing, the Mets is expanding its marketing efforts to appeal to females in the hopes of closing the percentage gap between the two fan base gender groups.
Mets GM talks about teams' future. Ethnicity
- Baseball has long been considered America's pastime. For much of its existence, major league baseball has focused on white people as its target market audience, and people who identify as white or Caucasian account for 86 percent of the total baseball fan base, according to Scarborough. The presence of African American and Hispanic players has begun to steadily increase across the league.According to Richard Lapchick, director of the University of Central Florida's Institute for diversity and ethics in sports, Hispanic player representation stands at 29.4 percent and African American representation stands at 8.4 percent. Given that these numbers are likely to increase, we can expect to see the Mets reaching out to these two racial fan groups with marketing and promotional campaigns.
Income Level
- Adding up the dollars spent on average for team apparel, game day tickets, snacks and drinks at the stadium and other fan souvenirs makes it easy to see that MLB team loyalty is an expensive venture. For that reason, Scarborough Sports Marketing reports the major league baseball fan base is predominantly made up of people from households with income levels of $50,000 to $75,000. According to the research group, approximately 59 percent of the MLB fan base reports household income levels at $75,000 or higher. Lower income levels are certainly not excluded by the MLB's marketing. The higher income levels are the target market focus due in large part to the income potential that can be found there.
Household Composition
- Household composition is a relatively new target market concern for major league baseball. Avid baseball fans are rapidly expressing an interest in making team loyalty a family affair. According to Sports Media Inc., 61 percent of MLB fan base households have at least one child in the home. The Mets also target households containing at least one college graduate, as this accounts for 81 percent of the overall MLB fan base, according to Sports Media Inc.
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